shipping & Return Policy

SHIPPING POLICY 

Do you ship worldwide & how much does shipping cost?

Yes_ we ship worldwide. We offer customers free USA and international shipping with tracking. There is no shipping cost & No sales tax. Hurray!

 

What are your shipping and processing times?

3 business days 

Standard shipping times 

Europe 7_12 days 

Oceania: 8_14 Days 

 

Processing times 

Order can sometimes take 1_3 days to process after placing the order before shipping out .

 

Where can I find my tracking number?

 

When your items are shipping out, you should receive notification from us via email providing you with a tracking number.

 

If you haven't received one or if the tracking number doesn't work, it's okay contact us and we'll fix it!

 

If you need more detailed information, please send us an email at support@shapeyu.com and we'll help you out!

 

Unexpected Delays  

In some instance the delivery may take  more time than the standard shipping times stated here. Please contact us if your package is taking too long to arrive and we'll help you to resolve any situation that we have control over!

Returns

 

Our returns period is extended from the date you receive your order.

We aim to process all orders within 14 working days, however in some cases this may be extended to 30 working days, due to this busy time of year.

Please Contact us support@shapeyu.com if you have any questions.